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Last updated: 23 September 2025
By accessing and using EmailSequence.ai ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
EmailSequence.ai is an AI-powered email sequence generator that helps businesses create high-converting email marketing campaigns. Our service includes email template generation, A/B testing capabilities, performance analytics, and integration with various email service providers.
To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as needed to keep it accurate, current, and complete.
You are responsible for safeguarding your password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
Our Service may be used by individuals aged 13 and older. Users under 18 require parental or guardian consent to use our Service and must have a parent or guardian agree to these Terms on their behalf.
However, paid subscriptions, trials, and billing features are only available to users aged 18 and older, as these require entering into legally binding financial agreements. Users under 18 cannot subscribe to paid plans or provide payment information.
By using our Service, you represent and warrant that you meet these age requirements.
Our Service offers subscription plans with different features and usage limits. By subscribing to a paid plan, you agree to pay the subscription fees as described on our pricing page.
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specifically stated in these terms.
We offer a 3-day free trial period for new users. You must provide valid payment information (credit/debit card) to start your trial. Your payment method will be automatically charged at the end of the trial period unless you cancel before then. All payment processing is handled securely by Stripe, and we do not store your payment information on our servers.
You agree not to use the Service to:
The Service and its original content, features, and functionality are owned by EmailSequence.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of the content you create using our Service, including email sequences and marketing campaigns generated with our AI tools.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
We may use aggregated, anonymized data for improving our Service and AI models, but we will not share your personal information or specific email content without your consent.
We strive to maintain high availability of our Service, but we cannot guarantee 100% uptime. We may experience downtime for maintenance, updates, or due to factors beyond our control.
We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice to users.
To the maximum extent permitted by law, EmailSequence.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
You may terminate your account at any time by contacting us or through your account settings. We may terminate your account if you violate these terms.
Upon termination, your right to use the Service will cease immediately, but you may retain access to your generated content for a reasonable period.
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.
If you have any questions about these Terms of Service, please contact us at:
Email: info@hansemedia.co.uk